Privacy Policy – Ahmad Digital | Digital Agency Trust & Compliance

Privacy Policy

Your privacy is the foundation of our digital agency. This policy explains how Ahmad Digital collects, uses, and safeguards your personal information when you interact with our website digital.ahmadfreetools.com and use our SEO, web development, AI solutions, Chrome extension development, and consulting services.

We follow the highest data protection standards, including GDPR and CCPA, so you always stay in control of your information.

1. Introduction

Welcome to Ahmad Digital’s Privacy Policy. We are a digital agency offering SEO, web development, AI, Chrome extension development, website optimization, content services, and technology consulting to clients around the world. Your trust matters to us, and we are committed to handling your personal data in a transparent, lawful, and secure manner.

This document explains:

  • What personal information we collect from you and why.
  • How we use and protect that information.
  • Your rights regarding your data, whether you are an individual, startup, or enterprise client.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use and contact us with any questions.

2. Information We Collect

We collect only the data necessary to provide our digital services effectively and to improve your experience. The types of information we may gather include:

  • Identity & contact details: Name, email address, phone number (if you choose to provide it), company name, and job title.
  • Project & business information: Details about your project, requirements, goals, and any messages or attachments you send through contact forms or during onboarding.
  • Payment & billing data: When you purchase a service, we collect necessary payment details (e.g., cardholder name, billing address). Full payment card numbers are processed by our PCI‑compliant third‑party payment providers – we do not store them on our own servers.
  • Technical information: Automatically gathered data such as IP address, browser type and version, device type, operating system, referring URLs, pages visited, time spent on pages, and other usage statistics. This helps us optimize our website and services.

We never sell your personal data to third parties.

3. How We Collect Information

We obtain information through the following channels:

  • Contact forms & inquiries: When you fill out a form on our website, request a quote, or reach out via email, you voluntarily provide personal and project details.
  • Website interactions: As you navigate our site, we automatically collect technical data using cookies and similar technologies (see Section 5).
  • Client onboarding & communication: During project setup, we may ask for additional information to tailor our services to your needs – always with your consent.
  • Analytics tools: We use privacy‑focused analytics (e.g., Google Analytics with anonymized IP) to understand how visitors use our website, which helps us improve performance.

We do not use intrusive tracking techniques like hidden fingerprinting or cross‑device tracking without explicit consent.

4. How We Use Your Information

Your data allows us to deliver, maintain, and enhance our digital agency services. Specifically, we use it for:

  • Service provision: To execute SEO campaigns, develop websites or Chrome extensions, implement AI solutions, and complete other agreed‑upon projects.
  • Communication: To respond to your inquiries, send service‑related updates, invoices, and project status reports.
  • Project management: To organise tasks, share deliverables, and collaborate effectively.
  • Website improvement: To analyse aggregated usage data and optimise our website’s content, layout, and speed.
  • Security & fraud prevention: To protect our platform and your data from unauthorised access, attacks, and malicious activity.
  • Marketing (with consent): If you explicitly opt in, we may send you newsletters, service updates, or promotional materials. You can withdraw consent anytime.

Legal bases for processing (for EEA/UK users) include: performance of a contract, legitimate interests, consent, and compliance with legal obligations.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure proper website functioning and to gather non‑personal analytics. Below are the categories:

  • Essential cookies: Required for core website features (e.g., form submissions, navigation). They do not store personally identifiable information.
  • Analytics cookies: Tools like Google Analytics help us understand visitor behaviour in an aggregated way. IP anonymization is enabled so your full IP is never stored.
  • Functional cookies: Remember your preferences (e.g., language) to enhance your return visits.

Your control: Most browsers allow you to block or delete cookies via settings. You can also opt out of Google Analytics by installing the Google Analytics Opt‑out Browser Add‑on. Disabling certain cookies may affect website functionality.

6. Third-Party Services

To run our business smoothly, we rely on trusted third parties who process data only according to our instructions. These may include:

  • Analytics: Google Analytics (privacy policy here).
  • Payment processors: Secure gateways like Stripe or PayPal. We never see your full payment card details.
  • Hosting & infrastructure: Cloud providers and CDN services that keep our website fast and reliable.
  • Communication tools: Email delivery platforms (e.g., for newsletters) that comply with anti‑spam regulations.

Each third party has its own privacy policy. We encourage you to review them. We only partner with services that meet stringent data protection standards.

7. Data Security

We implement robust technical and organisational measures to protect your personal information against accidental loss, alteration, disclosure, or unauthorised access. These include:

  • Encryption of data in transit (TLS/SSL) and at rest.
  • Restricted access to personal data only to employees and contractors who need it for their work.
  • Regular security audits and monitoring of our systems.
  • Secure development practices and up‑to‑date software.

While no online platform is 100% secure, we strive to keep your data safe. In the unlikely event of a breach, we will notify affected users and authorities as required by law.

8. Data Retention

We store personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Typical retention periods:

  • Client project data: Retained for the duration of the business relationship plus a reasonable period (e.g., 3 years) for legal, accounting, or dispute resolution needs.
  • Contact form inquiries: Kept for up to 12 months unless a client relationship develops.
  • Analytics data: Stored in aggregated form indefinitely; individual IP logs are anonymised and retained for 26 months (Google Analytics default).

When data is no longer needed, we securely delete or anonymise it.

9. Your Rights

Depending on your location, you have specific rights over your personal information. Ahmad Digital extends these rights to all users, regardless of jurisdiction:

  • Access: Request a copy of the data we hold about you.
  • Correction: Ask us to fix inaccurate or incomplete information.
  • Deletion (Right to be forgotten): Request erasure of your data under certain conditions.
  • Portability: Receive your data in a structured, machine‑readable format.
  • Withdraw consent: At any time, without affecting the lawfulness of previous processing.
  • Object or restrict processing: In specific situations, such as direct marketing.

To exercise any of these rights, contact us at privacy@ahmadfreetools.com. We will respond within one month. You also have the right to lodge a complaint with your local data protection authority.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16 (or the applicable age of digital consent in your country). We do not knowingly collect personal information from children. If we become aware that a minor has submitted data without parental consent, we will promptly delete it. Parents or guardians who believe their child has shared personal data with us should contact us immediately.

11. International Users & GDPR / CCPA Compliance

Ahmad Digital operates globally, and your data may be transferred to and processed in countries outside your own. We ensure adequate safeguards, such as Standard Contractual Clauses, to protect your information when transferred.

For EEA, UK, and Swiss users (GDPR): We act as a data controller for the information we collect directly. Our legal bases are described in Section 4. You have the rights listed in Section 9, and you can contact our EU representative at the email below.

For California residents (CCPA): We do not sell personal information. You have the right to know what data is collected, request deletion, and not be discriminated against for exercising your rights. To make a CCPA request, email us with “CCPA Request” in the subject line.

We will not share your personal data with third parties for their own direct marketing purposes without your explicit consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect new services, legal requirements, or evolving practices. The “Effective Date” at the top indicates when the latest version took effect. We will notify users of material changes via email (if we have it) or a prominent notice on our website. Continued use after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

Ahmad Digital

Email: support@ahmadfreetools.com

Website: digital.ahmadfreetools.com

We aim to respond to all privacy‑related inquiries within 2 business days.